Legal
Privacy Policy
Last updated: May 2026
1. Introduction
NeSocial Entertainment Pvt. Ltd. ("NeSocial", "we", "us", or "our") operates the website nesocial.co.in and its subdomains. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information: When you book tickets, register for events, submit contact forms, or create accounts, we may collect your name, email address, phone number, and payment information.
Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
Cookies: We use cookies and similar tracking technologies to enhance your experience. See Section 6 for details.
3. How We Use Your Information
We use the information we collect to:
- Process ticket purchases and event registrations
- Send booking confirmations and e-tickets
- Communicate about events, updates, and promotions
- Improve our website and services
- Analyze usage patterns and optimize performance
- Prevent fraud and ensure security
- Comply with legal obligations
4. Payment Information
Payment Information: Payment processing is handled by a certified third-party payment gateway. We do not store your full credit/debit card details on our servers.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Third-party payment processors, email delivery services, hosting providers, and analytics tools that help us operate the Website
- Event organizers: When you purchase tickets, your name and contact details may be shared with the event organizer for entry verification
- Legal requirements: When required by law or to protect our rights
6. Cookies & Tracking
We use the following types of cookies:
- Essential cookies: Required for the website to function (session management, security)
- Analytics cookies: Help us understand how visitors use our site
- Performance cookies: Monitor site speed and performance
You can control cookies through your browser settings. Declining non-essential cookies will not affect core website functionality.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are retained for a minimum of 3 years for accounting and dispute resolution purposes.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
To exercise these rights, contact us at info@nesocial.co.in.
9. Security
We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure payment processing, and access controls.
10. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
For questions about this Privacy Policy, contact us at:
NeSocial Entertainment Pvt. Ltd.
Jayanagar Chariali, Khanapara
Guwahati, Assam 781022
Email: info@nesocial.co.in